Hey! Welcome to THIS - Shaping Interactions.

We Design Digital Applications and Training for More Successful Customer Interactions.

The Customer or User Experience is Crucial for Sales Success, Customer Retention, and Recommendation.

Our Solutions

We Improve the Customer Experience at Your Critical Online & Offline Touchpoints:

Sales Experiences

We qualify your sales staff with e-learnings and support them with interactive product presentations – for more buyer enthusiasm and more successful sales conversations.

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Product Experiences

We increase the appeal of your products with outstanding app and software designs - for higher achievable prices, repurchase and referral rates, and lower return rates.

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Service Experiences

We inspire your customers with digital services that support them in their daily lives and in the selection and use of your products – strengthening your brand reputation and customer loyalty.

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Customer Experience Strategy Consulting

Are you looking for a partner to help you make the right decisions and set the course? We analyse existing customer processes and touchpoints, develop targeted channel strategies, customer journeys, service ideas, and support with production, partner selection, and implementation. 

Feel free to discuss your requirements with us.

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Our Tool for Better Sales Experiences

SALES COMPANION

The Digital Tool for Your Salespeople

With the SALES COMPANION, we offer you a tool that enables you to efficiently excite salespeople for your brand and products, prepare them for sales conversations, and equip them with all the necessary information and materials.

What Sets Us Apart

Why THIS?

Out of all the service providers "out there", why should you choose us? The reasons that speak in our favour:

A Partner on Equal Footing

For 20 years, we have been working for global leading brands such as Porsche, Hugo Boss, Siemens... We are professionals in what we do.

Strategy Consulting, Agency & Realiser

We connect what is often separated. For results that are equally thoughtful, beautifully designed, and programmed to be state of the art.

Quicker in Mind and Execution.

All our customers attest to our exceptionally quick comprehension and a pragmatic approach. 

We Reduce Your Risk.

With rapid prototyping, we bring your ideas to life and test them before investing a lot of money and resources.

These customers trust us and our work:

THIS is our partner for more challenging topics. They understand us and know how to convey even complicated content in an exciting way.

Jens Vialon, Metro Group

Always passionately involved and never said "No" to challenging projects. "We find a solution!" is the credo of THIS, combined with foresight, flexibility, and competence.

Stephanie Wolff, A. Lange & Söhne

Those who accompany the traditional culture industry on its way into a digital world need both: technical virtuosity and creative didactics. THIS has its finger on the pulse of the times and the skill to convey. Such abilities distinguish the best artists.

Rüdiger Beerman, Festspielhaus Baden-Baden

We appreciate THIS for their structured yet creative approaches to solutions and for their direct and open communication before, during and after the projects.

Florian Austermühl, City of Monheim am Rhein

We wanted a partner who could develop a brand that is at home in both worlds: in the analog as well as the digital. And without any disruption. THIS can do that. Quite well.

Thomas Kindler, Physical Nation
Contact

Welcome to THIS.

Whether for a project enquiry, application, or simply to exchange ideas, the best way to reach us is via these means:

Zimmerstraße 19
40215 Düsseldorf

 

 

hello@this.work +49 160 7452237