THIS – Shaping InteractionsStrategy Consulting & Digital Agency in Düsseldorf
E-Learning & Blended Learning

Will e-learning authors be replaced with AI?

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For the past few weeks, many professional media outlets and social media bubbles have been buzzing about ChatGPT and its potential applications. Naturally, we have also tested the tool and considered how we can use it in the context of creating training content.

What is ChatGPT?

ChatGPT is an AI-powered chatbot developed by OpenAI. Similar to a Google search, you can ask the tool questions or assign tasks, and it will respond with corresponding texts. However, the AI does not use algorithms; instead, it relies on information it has been trained on. It is capable of engaging in full conversations or generating entire articles, incorporating the user's input.

Application of ChatGPT in e-learning creation

ChatGPT is a helpful tool for research and content creation. We have already tested it for these purposes. However, when it comes to creating trainings tailored to the learning needs of the target audience, at least for now, human involvement is still essential. Humans possess the necessary creativity, didactic knowledge, and ability to understand various learning needs. Furthermore, a human review can ensure that the content is accurate, relevant, engaging, and includes company-specific terminologies.

Viewing AI tools as supportive, they offer certain advantages. ChatGPT can quickly and efficiently gather and sort large amounts of information, accelerating and simplifying content creation by assisting with text generation.

However, it is crucial not to forget that AI can only act based on its programming and the data it is fed. In the case of ChatGPT, there may be issues with the timeliness of information since the AI was trained on data only up until the end of 2021. Additionally, AIs cannot generate their own thoughts or creative ideas.

The question we should ask ourselves is whether there can be new and innovative perspectives when everyone relies solely on ChatGPT. Or will we end up repeating the same answers repeatedly?


AIs like ChatGPT serve as support for e-learning authors, but they cannot fully replace them. They are helpful in content creation and can expedite processes, but ultimately, it is still humans who are responsible for the creative design and precision of the content.