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E-Learning & Blended Learning

Face-to-face training vs. digital learning formats - The impact of new technologies on learning

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New technologies such as Artificial Intelligence (AI), Augmented Reality (AR), and Virtual Reality (VR) have made significant progress in recent years, increasingly changing the way we learn and train. The boundaries between face-to-face training and digital learning formats are becoming more and more blurred: Digital content can be integrated into real spaces, conversations and interactions can be entirely simulated, and in-person events can be fully shifted to virtual environments.


If we manage to combine the advantages of face-to-face training (personalization, socializing, interaction) and digital learning formats (flexibility in time and location) through these technologies and eliminate their disadvantages, we can achieve a significant leap forward in the quality and efficiency of training.


There are now more possibilities than ever to acquire knowledge and skills. Both traditional classroom training and digital learning formats have their merits and bring distinct advantages. However, with the implementation of technologies like AI, VR, and AR, the clear distinction between face-to-face training and digital learning is increasingly fading. What was previously only possible in person can now be shifted to the digital realm and vice versa.


AI as a support in the learning process


AI technology can aid in optimizing the learning process. For instance, chatbots can be employed in self-learning modules to simulate conversations or answer learners' questions. Personalization of learning content is also made possible through AI, as the learner's progress can be automatically analyzed to suggest individualized content accordingly.


AR as a complement to presence training


In classroom training, AR and VR can be used to support the learning process by integrating digital learning content into the real world. AR glasses or AR smartphone apps can project relevant information onto the learner's field of vision during a real-life situation. This enables interactive learning, where the learner can grasp the content in a simulated, lifelike environment.

For example, technicians can use AR glasses to project error messages or instructions directly onto machines and devices, allowing them to respond to issues more quickly or perform specific repairs. This can enhance training effectiveness and improve the technicians' skills by enabling them to learn quickly and effectively how to perform complex tasks in the real world.

AR can also be applied in other fields such as architecture and design to help students visualize and manipulate 3D models and designs in the real world. This can enhance understanding of complex concepts and subjects, leading to improved learning outcomes. Overall, AR positively influences learning by creating an interactive and visual learning environment.


Learning in virtual environments


VR can be utilized to create lifelike simulations that immerse learners in completely different worlds, facilitating the learning process. The VR environment can be highly realistic, providing learners with an immersive experience and the freedom to move and interact within the virtual setting. Through the use of Virtual Reality, salespeople or leaders can practice communication skills, and aspiring medical professionals can train for complex medical procedures in a safe virtual environment, without risking harm to patients or wasting medical equipment.


Immersive environment instead of presence training


The advantages of face-to-face training, such as direct interaction with trainers and learners, can also be fully transferred to the digital realm. Training rooms can be moved to virtual worlds, and the corresponding methods can be applied there. Learners can immerse themselves in the learning environment and actively participate in training and learning activities. This also saves time and travel costs compared to in-person training.


Conclusion: The future of learning


It becomes evident that the fusion of classroom training and digital learning formats is advancing strongly through the use of new technologies like AI, AR, and VR. This optimizes the learning process and makes it more effective. Practical examples show how these technologies can already improve the learning process today. It is becoming increasingly important to integrate these technologies into training strategies to effectively support and develop employees. Companies that fail to adapt to this development will fall behind in the competition for the best skilled workers and talents in the future.