Service Design
You want to make sure you are developing an offer that your customers really want?
We lay the foundation for a tailored and goal-oriented customer experience with you .
THIS is why.
We create the prerequisites for successful services.
We help you to put your users at the centre and develop a needs-based application.
We reduce potential risks.
We describe the service for an early user evaluation even before production costs arise.
We provide a basis for tendering.
We specify the functions and requirements of your service with you in order to find the right production partner(s)
THIS is how.
A good service design creates the foundation for a well thought-out and user-centred application. Based on strategic analyses, we develop ideas and transform them into concepts that inspire your customers and work in the long term.
1. Strategic Insights
A good service design creates the foundation for a well thought-out and user-centred application. Based on strategic analyses, we develop ideas and transform them into concepts that inspire your customers and work in the long term.
2. Ideation
We find and visualise the feature ideas with the greatest potential and the optimal user journey for the service with you.
3. Implementation Setup
We document all service structures in a detailed service blueprint, which serves as the basis for tender documents and a profound user survey. This ensures that all important aspects are taken into consideration and can be analysed in a targeted manner.
These are some of the clients who have already benefited from this offering.
