THIS – Shaping Interactions

User Experience Design

We create user experiences that inspire your customers.

Many satisfied customers already rely on our services:

Allianz
Amundi
Bosch
Buhr
Dr. Ausbüttel
Duftstars
EnBW
Endori
ERGO
1. FC Köln
Festspielhaus Baden-Baden
Grohe
Grohe Spa
Haufe
Henkel
KDW
Lange & Söhne
Mepha
Messe Düsseldorf
Metro
Monheim am Rhein
Montblanc
Neue Philharmonie-Westfalen
Physical Nation
Seat
teva
traperto
Vodafone
VRM
VR Payment
VW

In our increasingly digitalised world, consumers are more and more opting for brands with better digital services and products:

A good user experience design can increase conversion rates by up to 400%.

Companies that specifically invest in better service design with UX & UI have up to 8% more sales than the industry average.

We help our customers to realise this potential - with inspiring web applications, mobile apps and interactive installations in the success-critical phases of the customer journey:

Buying Experience

With interactive product presentations, guided selling solutions and configurators, we can improve your online and in-store shopping experience and increase sales rates as well as the average order value.

Product Experience

With companion apps and software designs, we can enhance the user experience and value of your analogue and digital products, helping you to achieve higher prices and lower return rates.

Service Experience

With digital repair, maintenance and ordering services, we can increase your customers' satisfaction - for long-term customer loyalty, more cross-selling and upselling and recommendations at lower support costs.

Don't know where to start? We'll be happy to advise you.

Free first consultation
Our services

Digital experiences that inspire

THIS combines inspiring customer experience design for seamless, brand-appropriate user interactions across all channels with customised user experience and user interface designs that ensure an appealing and user-friendly experience.

This guides your users intuitively through the customer journey and creates digital experiences that make an impression.

Why THIS?

Professional

Professional

With THIS, you gain experience from 15 years of user experience design for leading global brands in a personal, collaborative atmosphere.

Holistic

Holistic

Strategists, designers and IT specialists. At THIS, you get all the necessary expert knowledge from a single source. For user experiences that are purposeful, inspiring and realisable.

Brand compliant

Brand compliant

With our state-of-the-art component systems, we ensure that all your digital touchpoints speak your design language.

Find out how we can create a memorable user experience for your customers.

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THIS User Experience Design Process

How can we help you?








Customised Support

You are looking for a partner with the expertise to help you gain a sustainable competitive lead?

We can support you in all phases of product development or supplement your team as required: With an outside perspective, experience from other industries or additional expertise.

Sounds interesting? Then let's talk about your needs!

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Competitive advantage
Bringing an idea to life
Rapid Prototyping Package

Need someone to bring your idea to life?

With our rapid prototyping package, we support you quickly and at an attractive price, from feature ideation and scoping to user experience design and user testing.

Would you rather have your product in your hands today than tomorrow? Then let's talk!

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FAQ